Forum Discussion

ShelleyB's avatar
ShelleyB
Data Genius
3 months ago

New reporting

Is anyone having issues with the new reporting options in EchoPlexAI ? When I select all ranges the report takes a very long time to run.

  • SamL's avatar
    SamL
    Icon for 512Official rank512Official

    It can take a little while for the dataset to sync when you first load it. If performance doesn't improve within 20 minutes or so then reach out to support.

    • SamL's avatar
      SamL
      Icon for 512Official rank512Official

      Adding to this: we are working on a fix to make the initial sync faster.

    • josh's avatar
      josh
      Data Curious

      I agree, I think it's a really good question.